General

Luke Elwell trading (“WD” or “we” or “us” or “our”) respects the privacy of its users (“User” or “you”) that use our website (s) located at www.wearewd.co.uk including other media forms, media channels, mobile website or mobile application related or connected thereto (collectively, the “Website”). The following Luke Elwell trading Privacy policy (“Privacy Policy”) is designed to inform you, as a user of the Luke Elwell trading. Website, about the types of information that Luke Elwell trading May gather about or collect from you in connection with your use of the Luke Elwell trading Website.

Data Protection Principles

The Luke Elwell trading is dedicated to ensuring the security of your personal data and adhering to compliance with applicable data protection laws. As a summary of how the Luke Elwell trading protects and utilizes your personal data, the organization is committed to ensuring that your personal data is:

  • used lawfully, fairly and in a transparent way;
  • collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes;
  • relevant to the purposes we have told you about and limited only to those purposes;
  • accurate and kept up-to-date;
  • allowed for you as the individual to request access to your personal data
  • kept securely

Personal Information We Collect

We gather various types of information, including information that identifies or may identify you as an individual (“Personal Information”) as explained in more details below.

Information You Provide to Us:

From Websites or when you place your order: We may collect any Personal Information that you choose to send to us or provide to us, for example, on our “Contact us” (or similar) book a call or if you place an order for a Luke Elwell trading products or services. If you contact us through the Websites, we will keep a record for our correspondence.

From the Services: We receive and store information you provide directly to us. For example, when placing an order, we collect Personal Information, such as name and e-mail address, to provide them with the Services. The types of information we may collect directly from our customers and their users include:

  • Full name
  • Email address
  • Postal address
  • Phone number
  • Transactional information (including product purchased)

As well as any other contact or other information they choose to provide us or upload to our systems in connection with your chosen service.

We collect information about the individual web pages or products that you view. We refer to this automatically-collected information as “Device Information”.

Purposes of Data Collection

For data collection methods as described for The Luke Elwell trading as a Company the following examples of uses of this Personal Information may be used for: Providing the product to you, Offering and improving the website, Completing your Order, Communication, Marketing

Which Information Do We Collect From Users And Why?

We collect Device Information using the following technologies:

  • Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org.
  • Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Examples of How We Use Your Data

We need this information to troubleshoot, give you access to and improve our Services. We also use this information to provide you with our Services and so that you can process orders and better serve your customers.

  • To provide, develop, and enhance the Service
  • To respond to feedback, requests, and monitor security for the Service
  • To provide users with promotional communications, materials, and other third party information
  • To enforce our terms or rights under any agreement between you and Luke Elwell trading.
  • We need this information to provide you with our Services; for example, to confirm your identity, contact you, to process your orders and invoice you.
  • We will also use Personal Information in other cases where you have given us your express permission.

Luke Elwell trading may also collect and create Anonymous Data about you, which does not identify any personal information about you and may be disclosed in our sole discretion.

Cookies

Cookies are commonly used to recognize your computer in the future. The Luke Elwell trading also uses session cookies for its legitimate interest of pursuing technical purposes, such as providing seamless navigation through our site, allow you to carry information across pages of our site and avoid having to re-enter information. These cookies do not permanently record data and they are stored on your computer browser. If you don’t want cookies to be stored on your computer you can simply go to your browser settings and clear your cookies cache or refuse cookies.

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note, however, if you delete cookies or refuse to accept them, you might not be able to use all of the features and some of our pages might not display properly.

Types of cookies we use on our website

  • Strictly needed cookies. These cookies are necessary for the Website to work correctly. They will allow you to move around our website and use its capabilities.
  • Cookies related to performance, efficiency, and analytics. These files help us understand how you interact with our website. This will help us to improve the work of the website.
  • Cookies related to analytics. These files help us to measure the effectiveness of advertising campaigns and optimize the content of websites for those who are interested in our advertising.
  • Advertising cookies. These cookies record information about your online activities, including visits to our website, as well as information about the links and advertising that you have chosen to view.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use and process your Personal Information, as described above. For example, we use PayPal as our Payment Gateway partner to help receive your payment and process your payment.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

When Do We Collect Information?

We collect personal information from you when you place an order or enter information on our website. We need this information to provide users good Service, including supporting and processing orders, authentication, and processing payments

Payment Processors

Payments made on the Luke Elwell trading website are made through PayPal payment gateway or Amazon pay provider. You will be providing credit or debit card information directly to PayPal which operates a secure server to process payment details, encrypting your credit/debit card information and authorizing payment. Information which you supply to PayPal is not within our control and is subject to PayPal own privacy policy and terms and conditions.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Can-Spam Act

In compliance with the CAN-SPAM Act, all e-mail sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.

Contact

If you have any questions regarding our Privacy Policy, please contact our Privacy Officer at:

Luke Elwell trading. email:  luke@wearewd.co.uk